WHEN WILL I GET MY ORDER/S?
- Orders are shipped the next day from the date of payment. Orders placed on the weekend and holidays are processed on the next business day. It is expected that you receive your package within 3-5 (Luzon) and 5-7 days (Visayas and Mindanao) after shipping.
HOW DO I KNOW IF MY ORDER HAS BEEN SHIPPED?
- We’ll email/SMS you your tracking number once your order has been shipped.
WHAT COURIER DO YOU USE?
- We only use Logistikus express for NCR transactions and XPost for provincial transactions.
- Website: https://www.xpost.ph, https://www.logistikus-express.com
- We do not accept requests to ship from other couriers.
HOW MUCH IS THE SHIPPING FEE? (1-3items)
- NCR - 80 PHP
- PROVINCIAL - 160 PHP
- COD fee for Manila, Cavite, Naga, Laguna, Cebu, Davao and CDO is 50 pesos (via Logistikus express)
COD for other provincial areas is 25 pesos (via Xpost)
- DO YOU DO MEETUPS?
- Sorry. No.
DO YOU ACCEPT RESELLERS?
- Yes, you can contact us through viber to know more information about reselling.
WHAT ARE YOUR PAYMENT METHODS?
- Palawan express, LBC Express, Gcash, BPI and BDO.
CAN I CANCEL MY ORDER/S?
- You may cancel your orders. However, we will no longer accept any orders from you again in the future.
WHAT HAPPENS AFTER I PAY?
- Take a photo of the receipt then send it to our Instagram account @braboomfaqs (exclusive for payments only) for your proof of payment. Payment confirmation is within 24hrs.
IS BRABOOM REUSABLE?
UP TO HOW MANY TIMES CAN WE USE BRABOOM?
- Depends on how you take care of it, but we recommend using it up to 20-30 times before changing it.
CAN I WASH BRABOOM?
- BIG YES! We recommend washing the bra every after use to prevent oil buildup on the adhesive.
WILL BRABOOM WORK FOR ME?
- This is the question we get a lot. If worn correctly, yes. But as any other product you buy, it might work for others, and not for you. Why?Becase of two factors: 1. Everybody has different breast shapes and sizes, your breast shape or size might not work with braboom. 2. People sweat differently, although braboom is supposed to be sweatproof, some women sweat more oil than others, which decreases the adhesiveness of the bra.
CAN I SWIM WITH BRABOOM? IF SO, HOW MANY HOURS?
- Yes, you can swim with it up to 5 hours.
WHAT IF I WILL SWIM MORE THAN 5 HOURS?
- Then buy an extra one. hehe
DO YOU HAVE A PHYSICAL STORE?
- Not yet.
- Monday - Saturday 10:00 - 22:00
DO YOU ACCEPT DELIVERY VIA LALAMOVE/GRAB?
- Yes, upon request. Please send us a viber message hours before.